DRAFT for legal review. This text is a starting point aligned with the GDPR and Kosovo Law No. 06/L-082 on Personal Data Protection. It must be reviewed by Vimea’s lawyer before publication.
Unused items in their original packaging can be returned within 14 days of delivery. Contact [email protected] or +383 49 360 090 with your order number.
Opened hygiene products (teats, breast pumps, creams), gift cards and personalised items.
Refunds go back to the original payment method within 14 days of receiving the return. Gift-card payments are refunded to the gift card.
Replaced or refunded under the manufacturer’s warranty.
